Appendix 1: Statutory transfer process decision tree
This is a transcript of the decision tree intended as supporting material for the guidance on dealing with transfer requests.
1. Is condition one met?
Yes – Proceed with the transfer.
No – Go to 2.
2. Is the receiving scheme occupational?
Yes – Go to 3.
No – Go to 4.
3. Is there sufficient evidence of an employment link or overseas residency?
Yes – Go to 6.
No, failed to provide evidence – Refuse the transfer.
No, insufficient evidence – Direct member to MoneyHelper.
4. Is the transfer to an overseas scheme?
Yes – Go to 5.
No – Go to 6.
5. Is there sufficient evidence of overseas residency?
Yes – Go to 6.
No, failed to provide evidence – Refuse the transfer.
No, insufficient evidence – Direct member to MoneyHelper.
6. Are there any red flags?
Yes – Refuse the transfer.
No – Go to 7.
7. Are there any amber flags?
Yes – Direct member to MoneyHelper.
No – Proceed with the transfer.